Support

Help with connecting, sending and importing

SMBDrop sends photos, videos and files from your iPhone straight to your own SMB network shares (a NAS, a Windows or macOS shared folder, or a Samba server) and imports files back. No account, no cloud, no subscription. It's £2.99 once on the App Store.

Setting up a particular server for the first time? The guides walk through Synology, Unraid and TrueNAS and Windows shared folders step by step.

Requirements

• iOS 17 or later.
• An SMB server you can reach from your network: most NAS devices (Synology, QNAP, TrueNAS, UGREEN…), Windows file sharing, macOS file sharing with SMB enabled, or Samba on Linux.
• The server's host name or IP address, share name, and a username and password.

Getting connected

1. Open Settings in SMBDrop and add a share.
2. Enter the server's host name or IP address. The port is 445 unless your server uses a custom one.
3. Sign in with the server username and password, then use Find Shares to pick the share instead of typing it.
4. Optionally browse to a subfolder, then run Test Connection and save.

Common issues

• Connection times out: check the iPhone is on the same network as the server and that iOS Settings → SMBDrop has Local Network enabled.
• Sign-in fails: re-enter the username and password; some servers need the plain username without a domain prefix.
• Share not found: use Find Shares to list the names the server actually exports; hidden ($) shares are not shown.
• Imports are saved on the iPhone under Files → On My iPhone → SMBDrop → SMBDrop Imports, and appear in SMBDrop's Files tab where you can preview, share, save media to Photos, or delete them.

Contact

Found a bug or need help? Open an issue on the SMBDrop issue tracker and it will be looked at.